Cellular GSM Alarm Monitoring
Total Connect Services

Why a Monitored Alarm System is Better

Alarm monitoring maximizes the value of your home security system. With accurate emergency information at their fingertips, our professional operators quickly determine your needs and send help. It takes just seconds for Monitronics to notify appropriate police, fire, or medical emergency response teams of any serious breach in the security of your home and safety of your family.

Alarm monitoring helps eliminate expensive and wasteful false alarms. False alarms can trigger costly fines - and pull emergency professionals away from real emergencies. Professional security monitoring significantly reduces false alarm dispatches by utilizing Monitronics' advanced Two-Way Interactive Audio Verification and implementing fast, comprehensive verification procedures.

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Alarm monitoring can deter criminal activity FBI statistics show that a home with a monitored security system is three times less likely to be burglarized than a home without home alarm monitoring.

An alarm monitoring service virtually pays for itself. Insurance companies realize the exceptional value of a monitored home alarm system and will reward you for an investment in home security. Placing a monitored alarm system in your residence could mean up to an annual 20% discount on your homeowner's insurance.

What is Alarm Monitoring?

Upon receiving a signal from your home or business, Alarm Relay dispatchers will immediately call the location to verify whether you set your alarm off accidentally. Whoever answers the phone is required to give a secret password that is stored securely in our records. If we do not receive an answer or if an answering machine picks up, we will immediately dispatch your nearest local authorities and/or contact your approved call list. If a panic button is triggered or if a smoke detector signal is received, we will immediately dispatch and then call your home. In any event, it is your nearest local authorities (Police, Fire, and Paramedic) that respond.

What Happens During a Power Failure?

Your security system runs on the AC current in your home normally. However if the power fails, your system will automatically revert to its own back-up battery for several hours if necessary. Once the power to your home returns, your security system automatically reverts back to AC current.

What If I Want to Test my System?

By calling the Alarm Relay monitoring station and requesting that they put your system into a "test" mode, you can activate the system and then test any feature you have. Alarm Relay representatives will be happy to inform you about the signal they received and where it came from in the home.

Save up to 20% on Homeowner's Insurance Cost

All the big insurance companies offer discounts to policyholders who have a monitored alarm installed. This savings could easily cover the annual fee. Learn More